Terms and Conditions
Terms and Conditions for Consultations conducted by Martha Hayden
These Terms and Conditions are designed to clarify how we will work together. Please read them carefully because you will be considered to have accepted them if you book a consultation with me.
All types of consultations
As part of the services offered, you may be given certain insights into your life or your situation, or be given advice or recommendations about how to proceed. However, I will never tell you what to do. The final decisions will be entirely yours. I therefore will not accept responsibility for the consequences of any decisions you may make.
Space clearing consultations
If your consultation includes space clearing, you need to be aware that an essential part of the ceremony is to place flower offerings on plates in the main rooms of the property being space cleared. At the center of each flower offering is a tea light candle in a metal holder that will be lit during the course of the ceremony and in most cases will need to be left to burn out, which takes approximately three to four hours.
Great care will be used when positioning flower offerings, but these will be entirely at your own risk and your responsibility for the entire burn time. Accidents can happen, and you agree that I cannot and will not be held liable for any losses, damage, or injuries to person or property suffered by you or any third party, howsoever caused. You also agree not to leave your property unattended while any candle is still burning and to advise me at the time of booking if you, or any occupants of the property being space cleared, have any allergies to flowers.
Clutter clearing consultations
If your consultation includes clutter clearing help or advice, I will never tell you to dispose of any item. I may advise you and give you insights into how keeping clutter may be affecting you, but the final decision about whether you keep or dispose of any item will be entirely yours. I therefore will not accept any responsibility for the consequences of any decisions you may make.
I will always endeavor to help you to identify items among your possessions that have potentially high market value, but you must acknowledge that I am not a qualified value and do not have the expertise to identify items of special value or rarity. I will not be liable if you choose to dispose of any such item.
If requested, for an additional fee, I may be able to remove unwanted items for you and deliver them to a third party such as a charity shop or recycling center. I will use reasonable endeavours to deliver the items to the location you request, but if I cannot do so for any reason, I reserve the right to dispose of them at my discretion. You agree that if you entrust items to me to dispose of, you forfeit any ownership rights in those items.
Confidentiality
You may rest assured that I will never divulge any personal information provided by you. The only way that your situation may be mentioned to others is in the context of writings or teachings, and this will only be done in such a way that you will be completely unidentifiable (for example, "a consultation I once did…" or "a family with whom I once worked…".) I may sometimes ask permission to take photographs for teaching, publicity and/or reference purposes, but only if you consent to this, and only if photos can be taken in such a way that you will not be identifiable.
Liability
I always take great care when handling items. However, accidents can happen, and you agree that I will not be liable to you or any other person for any loss, or damage or injury to person or property, howsoever caused.
Intellectual property rights
All intellectual property rights in the systems, processes, procedures and materials used by me are owned either by me or by Karen Kingston. You are not authorized to copy or reproduce any part of the intellectual property, or to photograph, film or record any part of a consultation without our written consent.
Fees
A deposit is usually required at the time of booking. Final payment is due at the end of each consultation, except in the case of a series of consultations that have been booked at an agreed discounted price that is payable in advance. Payment can be made by credit card, bank transfer or cash. I may charge interest on any amounts that are not paid to me within our terms at 10% per annum calculated daily. You will be liable for all costs incurred by me recovering any unpaid monies.
Cancellation or postponement
Both parties have the right to cancel or postpone a consultation due to unforeseen circumstances. If I have to cancel or postpone a consultation, I will endeavor to give you as much notice as possible and reschedule a time for the consultation that suits you. If you cancel or postpone a consultation, we reserve the right to keep the deposit in the event of less than one week's notice being given. If less than 24 hours' notice of cancellation or postponement is given, 50% of the full fee will usually be due.
These Terms and Conditions are designed to clarify how we will work together. Please read them carefully because you will be considered to have accepted them if you book a consultation with me.
All types of consultations
As part of the services offered, you may be given certain insights into your life or your situation, or be given advice or recommendations about how to proceed. However, I will never tell you what to do. The final decisions will be entirely yours. I therefore will not accept responsibility for the consequences of any decisions you may make.
Space clearing consultations
If your consultation includes space clearing, you need to be aware that an essential part of the ceremony is to place flower offerings on plates in the main rooms of the property being space cleared. At the center of each flower offering is a tea light candle in a metal holder that will be lit during the course of the ceremony and in most cases will need to be left to burn out, which takes approximately three to four hours.
Great care will be used when positioning flower offerings, but these will be entirely at your own risk and your responsibility for the entire burn time. Accidents can happen, and you agree that I cannot and will not be held liable for any losses, damage, or injuries to person or property suffered by you or any third party, howsoever caused. You also agree not to leave your property unattended while any candle is still burning and to advise me at the time of booking if you, or any occupants of the property being space cleared, have any allergies to flowers.
Clutter clearing consultations
If your consultation includes clutter clearing help or advice, I will never tell you to dispose of any item. I may advise you and give you insights into how keeping clutter may be affecting you, but the final decision about whether you keep or dispose of any item will be entirely yours. I therefore will not accept any responsibility for the consequences of any decisions you may make.
I will always endeavor to help you to identify items among your possessions that have potentially high market value, but you must acknowledge that I am not a qualified value and do not have the expertise to identify items of special value or rarity. I will not be liable if you choose to dispose of any such item.
If requested, for an additional fee, I may be able to remove unwanted items for you and deliver them to a third party such as a charity shop or recycling center. I will use reasonable endeavours to deliver the items to the location you request, but if I cannot do so for any reason, I reserve the right to dispose of them at my discretion. You agree that if you entrust items to me to dispose of, you forfeit any ownership rights in those items.
Confidentiality
You may rest assured that I will never divulge any personal information provided by you. The only way that your situation may be mentioned to others is in the context of writings or teachings, and this will only be done in such a way that you will be completely unidentifiable (for example, "a consultation I once did…" or "a family with whom I once worked…".) I may sometimes ask permission to take photographs for teaching, publicity and/or reference purposes, but only if you consent to this, and only if photos can be taken in such a way that you will not be identifiable.
Liability
I always take great care when handling items. However, accidents can happen, and you agree that I will not be liable to you or any other person for any loss, or damage or injury to person or property, howsoever caused.
Intellectual property rights
All intellectual property rights in the systems, processes, procedures and materials used by me are owned either by me or by Karen Kingston. You are not authorized to copy or reproduce any part of the intellectual property, or to photograph, film or record any part of a consultation without our written consent.
Fees
A deposit is usually required at the time of booking. Final payment is due at the end of each consultation, except in the case of a series of consultations that have been booked at an agreed discounted price that is payable in advance. Payment can be made by credit card, bank transfer or cash. I may charge interest on any amounts that are not paid to me within our terms at 10% per annum calculated daily. You will be liable for all costs incurred by me recovering any unpaid monies.
Cancellation or postponement
Both parties have the right to cancel or postpone a consultation due to unforeseen circumstances. If I have to cancel or postpone a consultation, I will endeavor to give you as much notice as possible and reschedule a time for the consultation that suits you. If you cancel or postpone a consultation, we reserve the right to keep the deposit in the event of less than one week's notice being given. If less than 24 hours' notice of cancellation or postponement is given, 50% of the full fee will usually be due.